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Karen Palomo

Karen Palomo

Director of Marketing & Client Relations

As the Director of Marketing & Client Relations at Pillar Financial Advisors, I take pride in designing systems and processes that promote efficiency and teamwork. My philosophy is simple, "Be Impeccable with Your Word" - this principle has guided me to earn the trust and confidence of our clients and colleagues.

My professional background started at Chicago Title & Trust Company, where I worked for 15 years before switching careers to become a Montessori teacher. In 2008, I joined Pillar Financial Advisors and have since continued to build external relationships for the firm through social media, website design, and multimedia marketing strategies. I support various departments, including First Impressions, Client Services, Marketing & Operations.

I love working with people, especially families. It is an honor to build long-lasting relationships with them and witness their dreams come true. I am humbled by the trust and confidence our clients have in us, and my team and I strive to exceed their expectations. Coordinating compliance within the office is essential to ensure all processes and procedures are consistent, without sacrificing attention to detail.

Outside of work, I enjoy exploring new hiking trails in Tennessee and writing. I grew up in a small town in the northern suburbs of Chicago, with loving parents who taught me the importance of respect. Overall, I take pride in my work, my relationships, and my personal values, and I strive to incorporate them into every aspect of my life.